Responsive ad-hoc IT support for any voice and data infrastructure needs, addressing overflow from your internal IT department or provide ongoing services on an as-needs basis.
DNS IT’s service desk responds to your break-fix service needs quickly. Our multi-skilled team manages your service requests fast and efficiently. If your organisation is looking for one service provider for break-fix service needs across both voice and data infrastructure and networks, DNS IT provides a one-stop-shop and eliminates the finger pointing when things go wrong.
DNS IT takes accountability for the performance of your organisation’s core business systems infrastructure. Our reach extends from desktop to the data centre and includes voice & data networks, hosted data centres, procurement and carriage services.
DNS IT’s philosophy to deliver Managed IT Services is simple. It is based on accountability, innovative solutions and consistent, reliable support. Our centralised Service Desk automates the handling of any support issue and our multi-skilled team ensures fast resolution. No finger-pointing, no passing the buck, no complicated processes – just accountability.
Acquisitions, office relocation and establishment require project delivery to time and budget. Bringing together our experience in integrated data, voice and carrier infrastructure we ensure that the best and most cost effective outcomes are achieved – all from one IT partner.
DNS IT services many project based organisations that rely on their ability to respond fast to market needs and be highly agile at competitive cost. To deliver projects, we help clients with fully hosted, on-premise or flexible blended models depending on budgetary needs and resource requirements. Our project management teams design and implement infrastructure and application solutions that “move the needle” in your business and deliver higher agility, lower risk and lower cost.
DNS IT provides strategic and tactical guidance to achieve positive business outcomes for organisations operating without a CIO. We help organisations get the best out of their IT investment and develop future roadmaps. The best run IT environments are one step ahead of the organisation’s business needs. The pace of change and pressure for flexibility demands close alignment between business objectives and IT capabilities. Taking advantage of technology innovation can have a significant impact on the cost structures and competitiveness in the market.
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"I would like to thank you and your team for a job well done over the Australia day weekend when our IT storage infrastructure was upgraded. This task was significant, as dealing with customer data is always tricky. DNS IT project managed the upgrade well. Impressive was the collaboration between third party providers."
Global Manager Information Services,
"DNS IT have supported us in the relocation and establishment of two offices within short timeframes to accommodate over 100 people to meet our specific project needs on the Cross City Tunnel. The planning and support has been first class which resulted in seamless delivery without disruption. The staff at DNS IT are great to work with, nothing is too hard! "
Project Manager,
"DNS IT has been supporting our wide area network and providing integration services to our company for more than 8 years. Their service and commitment to every task has been impeccable."
IT Manager,
"The service provided by DNS IT was professional and reliable. It made the process of moving offices much easier, even enjoyable."
President,
