We currently have 2 positions available, so please continue reading if you're interested in joining our team.
Sales and Marketing Coordinator – Professional Services Company
The company was formed in 1997 and is a fully Australian owned private company delivering business centric ICT projects and solutions to mid sized enterprises from a base of 30 staff and 100 remote technical consultants.
These services are based around our Cloud Computing model with Infrastructure as a Service (IaaS) and Software as a Service (SaaS) and addition to our ITIL based Managed Services offering. For our smaller enterprise customers we also provide Systems Integration, Project Management, Networking Solutions and onsite/offsite IT support.
This new role has been created to support sales increase market share. It is a role that is perfect for a parent who wants to work during school hours only.
You will be responsible for the marketing strategy by:
Service Desk Administrator
The Service Desk Administrator is the point of contact for DNS IT clients via phone and email. This role is responsible for the initial investigation, prioritization and logging of incidents in the incident management system. The Service Desk Administrator will also be expected to respond to client queries, perform basic troubleshooting, resolve simple problems at first touch, such as password resets, and responsible for general office administration duties.
Qualifications and Key Skills
"I would like to thank you and your team for a job well done over the Australia day weekend when our IT storage infrastructure was upgraded. This task was significant, as dealing with customer data is always tricky. DNS IT project managed the upgrade well. Impressive was the collaboration between third party providers."Global Manager Information Services,
"DNS IT have supported us in the relocation and establishment of two offices within short timeframes to accommodate over 100 people to meet our specific project needs on the Cross City Tunnel. The planning and support has been first class which resulted in seamless delivery without disruption. The staff at DNS IT are great to work with, nothing is too hard! "Project Manager,
"DNS IT has been supporting our wide area network and providing integration services to our company for more than 8 years. Their service and commitment to every task has been impeccable."IT Manager,
"The service provided by DNS IT was professional and reliable. It made the process of moving offices much easier, even enjoyable."President,